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Feb 01, 2025
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SPM 285 - Ticket Operations and Sales This course will introduce students to the discipline of ticket operations by exposing students to policy development, ticket distribution, customer service, problem-solving, ticketing technology, ticketing software, will-call, seat improvements, seat relocation, ticket transfers and the basic ticket sales process. (3 cr. hr.)
Frequency code S = offered in spring
Student Learning Outcomes
Upon successful completion of this course, students will be able to:
- Analyze ticketing concepts such as ticket pricing, supply/demand, ticket distribution and ticketing technologies/software.
- Discuss policy development, ticket distribution and customer service issues in the sport industry.
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