2020-21 Undergraduate Catalog 
    
    Mar 28, 2024  
2020-21 Undergraduate Catalog [Archived Catalog]

Add to Portfolio (opens a new window)

SPM 285 - Ticket Operations and Sales

This course will introduce students to the discipline of ticket operations by exposing students to policy development, ticket distribution, customer service, problem-solving, ticketing technology, ticketing software, will-call, seat improvements, seat relocation, ticket transfers and the basic ticket sales process. (3 cr. hr.)
Frequency code S = offered in spring

Student Learning Outcomes
Upon successful completion of this course, students will be able to:

  1. Analyze ticketing concepts such as ticket pricing, supply/demand, ticket distribution and ticketing technologies/software.
  2. Discuss policy development, ticket distribution and customer service issues in the sport industry.



Add to Portfolio (opens a new window)